Frequently Asked Questions and information Frequently Asked Questions and information

Wertschätzer

Reception

Krumme Straße 32
32756 Detmold
05231 9106136
info@wrtschtzr.de

Mo to Fr: 9 a.m. to 6 p.m.
Sat, Sun, PH: 3 p.m. to 6 p.m.

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Addresses

Wertschätzer Hotel
Krumme Straße 36-38
32756 Detmold

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Wertschätzer I
Karlstraße 3a
32756 Detmold

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Wertschätzer II
Unter der Wehme 3
32756 Detmold

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Wertschätzer III
Paulinenstraße 25
32756 Detmold

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Checking in and out

Check-in 3 pm to 6 pm

Early check-in at 12 pm - please contact us and book for an additional fee of 25 euros

Check-out at 10 am

Late check-out at 1 pm - please contact us and book for an additional fee of 25 euros

Late check-out at 5 pm - pleas contact us and book for an additional fee of 50 euros

Late arrival

If you arrive after 6 p.m., please transfer the full invoice amount to the account indicated in the reservation confirmation before your arrival. Alternatively, you can also pay via PayPal (info@wrtschtzr.de) or specify a credit card, which we can use to debit the invoice amount. e will send you your personal access data via SMS on the day of arrival by 4 p.m. at the latest and you can check in independently at any time!

Cancellation Policy

Wertschätzer Hotel:

  • Cancellation of the standard rate is free of charge up to 48 hours before arrival.
  • From 48 hours before arrival: 100% of the price for the 1st night
  • From 24 hours before arrival: 100% of the total price
  • There is no refund for booking the non-cancellable rate.

Wertschätzer I, II und III:

  • Cancellation of the standard rate is free of charge up to 7 days before arrival.
  • From the 7th day before arrival: 100% of the price for the 1st night.
  • From 24 hours before arrival: 100% of the total price.
  • There is no refund for booking the non-cancellable rate.

Parking and bicycles

Cars / Vans: For all our properties, we offer a limited number of parking spaces at our Wertschätzer III house on Paulinenstraße for 8 euros per night. Please make a reservation in advance!
Alternatively, you can purchase special parking permits issued by the city of Detmold at our reception. With these permits, you can park anywhere in Detmold outside of Zone A for 3.50 euros until noon the following day. We will be happy to provide further information!

Bicycles: At the courtyard of Hotel Wertschätzer, all guests have the opportunity to store their bicycles in a lockable bicycle shed. This provides protection from curious eyes and inclement weather conditions. Additionally, you have the option to charge the battery of your e-bike.

E-charging Stations in the Detmold City Area

Wertschätzer Hotel
Loading and unloading parking spaces: Yes
Parking at Wertschätzer III: 400m away
Bicycle parking and charging facility: Yes / Yes

Wertschätzer I
Loading and unloading parking spaces: Yes
Public parking garage (chargeable): 150m away
Bicycle parking facility: Yes (limited), alternatively at WS Hotel 500m away

Wertschätzer II
Loading and unloading parking spaces: 150m away
Parking at Wertschätzer III: 400m away
Bicycle parking facility: at WS Hotel 150m away

Wertschätzer III
Parking: Yes - please reserve!
Bicycle parking facility: in the courtyard (unsecured), alternatively at WS Hotel 400m away

Baggage

Would you like to store your baggage with us? No problem!

The reception at Krumme Straße 32 is open from Monday to Friday from 9 a.m. to 6 p.m. On Saturdays, Sundays and public holidays we are open from 3 p.m. to 6 p.m. In the morning, you can also drop off your baggage at our restaurant in the Wertschätzer Hotel, including on public holidays.

Smoking

All apartments are non-smoking and are equipped with smoke detectors. In the event of violations of the smoking ban, any damages incurred due to loss of rental income will be claimed and/or a cleaning fee of 150 euros will be charged. If you would like a small balcony that you can smoke on, please ask us when making your reservation. We would be happy to provide further assistance.

Access to the units/accessibility

The Wertschätzer Hotel has a barrier-free room that is also accessible at ground level for wheelchair users. All other apartments and hotel rooms are accessible using the stairs! We can generally still find solutions for people with physical limitations. We will be happy to assist you!

Internet

The WIFI is naturally free of charge.

Pets

Pets can be accommodated in our Wertschätzer III building for an additional fee.

All other apartments and hotel rooms are suitable for people with allergies. That is why we would ask for your understanding that animals cannot be accommodated in the other buildings.

Bathroom amenities

The bathroom contains shower gel, shampoo and hand soap. We of course also offer you a hairdryer and towels.

Breakfast

We offer breakfast to our guests and friends in the Wertschätzer Hotel restaurant. More information on times and prices can be found on the restaurant page.

Laundry

We provide bed linens and towels in all apartments and hotel rooms.

If you wish to replace towels in the hotel room, you can simply place the towel to be replaced on the floor.

Are you staying longer and would like to do laundry? Please enquire at reception and we will assist you.

Children

Do you need an extra bed or a highchair? No problem: we will provide you with both free of charge.

Emergencies

In the event of urgent emergencies, you can reach us outside reception hours on the following number: 0151 10508748